With our expanding footprint and entry into new service territories, we at Aspire Energy are committed to engaging with Landowners in a respectful, informative and clear manner. Occasionally, Aspire Energy does need to obtain rights-of-way (either permanent or temporary) on private lands. We continue to build and maintain strong positive relationships with Landowners and are focused on minimizing new ground disturbance and disruptions to Landowners.
Aspire Energy is dutiful in notifying all Landowners within a certain proximity to the construction of a project, regardless if that Landowner will realize any impact resulting from construction or not.
Aspire Energy adheres to the following principles to govern its interactions with Landowners:
1. RESPECT AND TRUST
Positive, lasting relationships are built on mutual respect and trust. We will strive to understand issues from the Landowners’ perspective and help them understand ours.
2. ACCURATE AND TIMELY INFORMATION
We will provide Landowners with information regarding the importance of energy infrastructure, the reason and need for the proposed project, and the processes in place governing easement acquisition, certification, construction, operation and maintenance of our facilities, and the particulars of individual projects.
3. NEGOTIATE IN GOOD FAITH
We will listen and strive to understand, and negotiate in good faith. We will make every attempt to reach agreement with Landowners in an honest, fair and reasonable fashion.
4. RESPONDING TO ISSUES
We will respond to Landowner concerns in a timely fashion. To enhance direct communications and timely responses, we will provide Landowners with a single point of contact within the company to answer any question or concern and to provide general or project-specific information.
5. OUTREACH
We will engage with and promote awareness on the part of affected stakeholders early in the planning process. In broadening our outreach, we will develop relationships with, and introduce our industry to, those who might not have otherwise known about its benefits to the community and our dedication to safely providing these services.
6. INDUSTRY AMBASSADORS
Each company employee and representative is an ambassador for the industry. We will ensure our employees and representatives interact with stakeholders in accordance with these commitments.
7. ONGOING COMMITMENT TO TRAINING
We believe in continuous improvement in all aspects of our business. With the demand for natural gas increasing and many new people entering the industry, we will train our representatives to interact positively and productively with Landowners and other stakeholders.